Access to the website (the "Website") and its use is governed by the terms and conditions set out below (the "Terms"). The Terms are for the protection of both you, the customer, and the Property Services Regulatory Authority, Abbey Buildings, Abbey Road, Navan, Co Meath, C15 K7PY (the "PSRA"). Use of this Website includes accessing, browsing or registering to use the Website and its services. Your use of the Website is conditional on your compliance with the provisions set out in these Terms. By using the Website, you confirm that you accept the Terms and that you agree to comply with them. If you do not agree with the Terms, you must not use this Website.

These terms of use refer to the following additional terms, which also apply to your use of our Website:

  1. Privacy Policy, Data Protection and Cookie Policy;
  2. Accessibility Statement;
  3. FAQs page, which refers to the licence application process; and
  4. Payment of Fees and Refunds Policy;

  1. This Website is established in Ireland in accordance with the laws of Ireland. When you use the Website, you accept that your use of the Website and any information on the Website, will also be governed by the laws of Ireland, and where applicable, the laws of the European Union. If any dispute arises from your use of the Website or any of the information on it, you agree to allow such dispute to be determined by a competent authority or court in Ireland.
  2. Your account and password

    1. When you register to use this Website, and complete/submit application forms on this Website, you must provide truthful, accurate and complete information. It is your responsibility to update that information if it changes. By agreeing to these Terms, you warrant and agree that all information provided by you is truthful, accurate and complete.
    2. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at
  3. Changes to the Website

    The PSRA reserves the right to make changes at any time to the information, design and services provided in the Website without notice and without liability. Every effort will be made to advise of changes in advance. Please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Website, or any content on it, will be free from errors or omissions. While care has been taken in the preparation of the information contained on the Website, we do not make any representations, guarantees or warranties as to the accuracy of the information contained on this Website. No liability whatsoever is accepted by us for any action taken in reliance on the information on this Website. Users or any other third parties who rely on any information contained on this Website do so entirely at their own risk.

  4. Changes to these Terms

    The PSRA reserves the right at its sole discretion, at any time and without notice to add, amend or vary the terms of these Terms by posting a revised version of these Terms on the Website. You will be bound by such revised Terms when you use the Website after we post such updated Terms and you should therefore periodically check this Website for any amendments we make.

  5. You agree that no joint venture, partnership, employment, or agency relationship exists between you and the PSRA as a result of the within Terms or use of the Website. Any rights not expressly granted to you herein are expressly reserved by the PSRA.
  6. All areas of are housed on secure servers. To verify the security certificate, double click on the yellow lock icon on the status bar of your browser. This is located on the bottom right hand corner of the browser.

As a condition of your use of the Website, you warrant to the PSRA that you will not use the Website for a purpose that is unlawful or prohibited by these terms, conditions, and notices.

  1. The PSRA are the owner or licensee of all intellectual property rights in our Website, and in the material published on it (including but not limited to copyrights, trade marks, service marks, logos, database rights and other intellectual property rights, in all versions of this Website). The service and the content are protected by copyright, database, trade mark and related intellectual property rights laws and treaties around the world. All such rights are expressly reserved by us and our licensors.
  2. You may print off forms, and may download extracts and or confirmation receipts, of any page(s) from our Website for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, icons, photographs, video or audio sequences or any graphics separately from any accompanying text.
  3. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any part of the content on our Website for commercial purposes.
  4. If you print off, copy or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. Also, you agree to fully indemnify and hold us harmless for any claims, loss or damage suffered by any third party in respect of user generated content. We reserve the right to suspend the use of the Website generally or to block your access to any part of the Website and/or to suspend or terminate your rights to use the Website or any part of it if we suspect misuse.

  1. Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Irish law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether expressed or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    1. use of, or inability to use, our Website; or
    2. use of or reliance on any content displayed on our Website.

  2. Where information is transmitted to the PSRA using this Website, the PSRA has no responsibility for the accuracy, veracity or completeness of same and for any errors in the manner of its input.
  3. The PSRA will not be liable for the use or misuse of this function.
  4. The PSRA makes every effort to check and test material at all stages of production. It is always wise for users to run an anti-virus program on all material downloaded from the Internet. The PSRA cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material off this Website.
  5. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.
  6. Your access to and use of the Website is only permitted in accordance with these Terms. We will not be liable if for any reason the Website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Website.

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

The PSRA process your data in accordance with applicable rules on data protection. The PSRA’s Data Protection Policy sets out how the PSRA secure and manage personal data in accordance with the principles and rules laid down by the GDPR. Further information including a link to the PSRA’s Data Protection Policy is available on the Privacy Statement – Data Protection page of this Website.

  1. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or restrict the availability of all or any part of our Website for business and operational reasons, if required by law or by any governmental, judicial or regulatory authority or if we determine that the provision of the Website in accordance with these Terms is or may be contrary to applicable law. We will endeavour to give you reasonable notice of any suspension or withdrawal. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
  2. You may at any time terminate your use of the services available on the Website by ceasing to access and use these services. In any event, we reserve the right to close your Account and delete all data associated with it if you have not used the services available on the Website for a prolonged period. You are responsible for keeping copies of all your information stored in your Account as we are under no obligation to retain this on your behalf after your Account is closed.

Where applicable, payment of fees must be submitted with the licence application made by you. Where an application is refused/withdrawn, the application fee will be refunded. Once a licence has issued, a refund is no longer available.

  1. Information and other material published on the Website does not (and is not intended to) amount to advice from us on which reliance should be placed.
  2. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up to date.

  1. The PSRA do not review or monitor any websites linked to the Website and is not responsible for the content of any such linked websites. Your linking to such websites is at your sole risk. We cannot be held responsible for the information, products, or services obtained on such other websites and will not be liable for any damages arising from your access to such websites. Any links to other websites are provided merely for the convenience of the users to this Website and the inclusion of these links does not imply an endorsement of the linked websites or the content therein.
  2. You agree not to link your websites or any other third party website to the Website without the express prior written consent of the PSRA. The PSRA reserves the right, at any time, for any reason not prohibited by law, to deny permission to anyone to link a website to the Website.

If any provision, covenant or obligation contained in these Terms is void, voidable, illegal or otherwise unenforceable, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms had the invalid provision eliminated. Any waiver by the PSRA of the application of any term or condition in these Terms must be in writing and signed by an authorised officer of the PSRA.

These Terms, their subject matter and their formation, are governed by Irish law. You and we both agree that the courts of Ireland will have exclusive jurisdiction.